VFS Global is a privately held company specializing in outsourced visa, passport, and consular services for governments and diplomatic missions worldwide. Founded in 2001 and headquartered in Dubai and Zurich, the company operates in over 160 countries through thousands of application centres.
The firm’s core business is handling administrative and non-judgmental tasks in the visa and immigration process-such as application intake, document verification, biometric enrolment, and appointment scheduling-enabling governments to focus on decision-making.
VFS Global is widely recognized as a leader in the outsourcing and technology services (BPO) sector, providing secure, technology-driven solutions that enhance cross-border mobility and public service efficiency. Serving over 70 governments, the company has processed hundreds of millions of applications since its inception and continues to expand its digital and identity management capabilities.
Overall, VFS Global plays a critical role as an intermediary between governments and travelers, streamlining global visa processes through large-scale outsourcing and advanced technology solutions.